Training and support

Use our Help Centre any time of the day to answer your questions, or get expert payroll support from our team of Kiwi-based payroll specialists from 7am till 7pm, Monday to Friday. The simple way to sort your payroll.

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  • Free support from payroll experts
    Free support from payroll experts
    Our support team of Kiwi-based payroll experts are here to help whenever you need it to make sure you stay on top of your payroll. It’s free! We love making the complex simple for you.
  • Easy set-up
    Easy set-up
    We’ll have you set up in four simple steps. Once you’ve signed up, we’ll grab some information from you, get your site set up and then make sure you’re trained and ready to go for your first pay run.
  • Help Centre
    Help Centre
    Our help centre includes all of our easy-to-follow guides, demo videos, and step by step instructions for over a hundred Smartly payroll topics, with more being added weekly!

Feature breakdown – what you’ll get from our training and support

Free support from our payroll experts
Easy set-up
One-to-one training
Help Centre, guides and demo videos
Trained payroll specialists
Kiwi-based team
How it works
Our support team is full of payroll experts who are here to help whenever you need it! Smartly tech is awesome, but sometimes you meet a new problem and just need to talk to someone who knows all the clever shortcuts. Helping you look after your people and pay them right is what we’re all about. Call us – we love that kind of stuff.
We’ll make sure you’re set up and ready to go. Simply sign up, we’ll grab some information from you, get your site set up and then make sure you’re trained and ready to go before your first pay run.
One of our trainers will get in touch to organise an online training session on Zoom tailored to your business needs. We’ll take you through your first pay step by step.
We have a handy Help Centre where you can find answers to commonly asked questions. You’ll find guides, videos and FAQs. Simple!
As part of our ongoing support, we keep you updated with the latest compliance changes, payroll in general and our product tips and tricks.
Our team are trained payroll specialists, confident in our product and well respected by our customers. They have the knowledge to answer your complex queries and make sure your people are paid right.
Who doesn’t love a Kiwi-based team? We’re a team of payroll experts and complex crushers based in Lower Hutt, Wellington, with a smaller team in Auckland. We’re passionate about making it simpler for Kiwi businesses to look after their people.

Payroll plans designed for you

Our plans are designed to make payroll simple. Choose the plan that works for your business, and switch up or down at any time. No contracts, easy set-up and free training. 

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Get trained the Smartly way

It’s simple. We get all your details when you sign up, and when you’re ready to run your first pay, we’ll take you through step by step.

  1. We’ll grab some details and have you sign some docs.
  2. Then we’ll organise a training session.
  3. At this training session, we’ll walk you through your first pay.
  4. You’re good to go (but we’re here if you need us).
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Work out how much Smartly will cost you

Number of employees
Pay cycle
  • Weekly
  • Fortnightly
  • Monthly
What features do you need?
Does your payroll include variable hours or allowances?
  • Timesheets
  • Labour costing
  • Timesheets + labour costing
  • Just payroll
Add additional pay cycle

Chat to an expert

It looks like your business has more than 20 employees, we’d love to chat to you about which Smartly plan would work best for your business needs and build a customised quote for you. Simply enter your details below and a Smartly solutions expert will be in touch!

*Indicative costs only. All pricing listed above excludes GST. Actual pricing may vary monthly depending on number of employees and pay cycles at a rate of $1.99 per employee per pay cycle. 

**Per employee monthly fee only charged for employees who are set up for self-service features and are paid in that month. (Payroll Two and Three only).

How does Smartly work for your industry?

  • Retail
    Smartly makes payroll simple for retailers. Automate staff payments, PAYE, and payday filing. Learn more
  • Hospitality
    Hospitality payroll can be complex with part-timers, full-timers and contractors. Find out how Smartly makes it easy. Learn more
  • Professional services
    Track hours by job and automate staff payments in Smartly Payroll. Professional services, sorted. Learn more

Still have questions?

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