About us

Our customers’ people are the engine that powers their machine. And as the ‘team behind their team’, we see ourselves as the people who power – and empower – them.

Group photo of Smartly employees
  • support
    Making payroll simple since 2004
  • tools
    Kiwi-based customer support
  • badge
    Proudly owned by Datacom
  • supporting
    Supporting over 22,000 Kiwi SMEs

Proudly supporting Kiwi businesses for 20 years

We've done a lot in the last 20 years, supporting Kiwi SMEs and growing our offerings as business needs changed. In 2004 we started our journey as SmartPayroll offering simple payroll software to help you pay your people accurately, on time and in line with legislation.

Fast forward to 2020, and we teamed up with Datacom, New Zealand’s largest IT company. Giving us the opportunity to leverage Datacom’s strengths in legislative compliance, data security and software development.

Then, in 2022 we became Smartly, the payroll and people management software that 22,000 Kiwi businesses know and trust. Giving Kiwi SMEs the tools they need to make complex, time-consuming tasks simple.

By powering your people, we can contribute directly to building the engine at the heart of your business – and help to it keep running at its absolute best.

We believe that, when you put your people first, everyone wins

Great employees and employee relationships are still the most valuable thing a business can have. Look after them, and success – however you measure it – gets way easier.

Our values

  • We're one championship team
    We're one championship team
    Together, we are committed to bringing our best and achieving excellence in everything we do.
  • We are courageous
    We are courageous
    By always aiming high, we inspire bravery and persistence, while encouraging experimentation and rewarding creativity.
  • We make the complex simple
    We make the complex simple
    We simplify complexity - whether for our customers, our processes, or the way we work.
  • We're customer obsessed
    We're customer obsessed
    By genuinely listening to our customers’ stories and experiences, we can anticipate their needs and create moments that delight and inspire them.

There's a lot we can learn from penguins about running a business.

A little less like a business, a little more like a colony.

Our people

We’re a Kiwi-based team of just over 200 who take pride in hunting out the complex stuff and simplifying it. 

Smartly leaders

  • Melissa Cheals
    Melissa Cheals
    Chief Executive Officer
  • Karen Brown
    Karen Brown
    Head of Operations
  • Michelle Moore
    Michelle Moore
    Head of Product
  • Sarah Garvin
    Sarah Garvin
    Head of Sales and Marketing
  • Tiong Tan
    Tiong Tan
    Head of Technology
  • Ella Obreja
    Ella Obreja
    Head of Data and AI
  • Kenny
    Kenny Chan
    Financial Controller

Careers at Smartly

Want to join our super-friendly team? Find out what we have to offer and check out our current job openings.

Smartly employee on a call