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Free training and unlimited support

Use our Help Centre any time of the day to answer your questions, or get expert payroll support from our team of Kiwi-based payroll specialists from 8am till 5pm, Monday to Friday. The simple way to sort your payroll.

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Smartly support is with you all the way

We're here to help from set up to training and then whenever you need us from there. Payroll support is where we shine!

  • Free training and unlimited support
    Free training and unlimited support
    Our online Help Centre answers all the basics about using Smartly, or for anything more complex, call our Kiwi-based payroll experts.
  • Compliant payroll onboarding
    Compliant payroll onboarding
    Our onboarding team will make sure your payroll is set up and you're in line with all payroll legislation. We’ll make sure your Smartly account is ready to go before your first pay run.
  • Help Centre
    One-to-one training
    One of our trainers will get in touch to organise an online training session tailored to your business needs. We’ll take you through your first pay step-by-step.

We're here to help

Our support team is full of payroll experts who are here to help whenever you need it! Smartly tech is awesome, but sometimes you meet a new problem and just need to talk to someone who knows all the clever shortcuts. Helping you look after your people and pay them right is what we’re all about.

Smartly app

Feature breakdown – what you’ll get from our training and support

Feature
How It Works
Free support from our payroll experts
Our support team is full of payroll experts who are here to help whenever you need it! Smartly tech is awesome, but sometimes you meet a new problem and just need to talk to someone who knows all the clever shortcuts. Helping you look after your people and pay them right is what we’re all about. Call us – we love that kind of stuff.
Easy set-up
We’ll make sure you’re set up and ready to go. Simply sign up, we’ll grab some information from you, get your site set up and then make sure you’re trained and ready to go before your first pay run.
One-to-one training
One of our trainers will get in touch to organise an online training session on Zoom tailored to your business needs. We’ll take you through your first pay step by step.
Help Centre, guides and demo videos
We have a handy Help Centre where you can find answers to commonly asked questions. You’ll find guides, videos and FAQs. Simple!
Newsletters
As part of our ongoing support, we keep you updated with the latest compliance changes, payroll in general and our product tips and tricks.
Trained payroll specialists
Our team are trained payroll specialists, confident in our product and well respected by our customers. They have the knowledge to answer your complex queries and make sure your people are paid right.
Kiwi-based team
Who doesn’t love a Kiwi-based team? We’re a team of payroll experts and complex crushers based in Lower Hutt, Wellington, with a smaller team in Auckland. We’re passionate about making it simpler for Kiwi businesses to look after their people.

Find out what Smartly customers say about us!

Kendons Liz from Kendons, a Wellington-based accounting firm, has a lot to say about Smartly – especially how it helps her team with compliance and how they just love the support they get from the Smartly team.
Shine Café From sunny Lower Hutt, Sue talks about her small business and café Shine. She says it’s awesome how Smartly helps her business stay on top of payroll!
Bella Vita Hairdressing Based in Lower Hutt, Wellington, hear what Bella Vita Hairdressig owner Christine Delaney has to say about Smartly Payroll and how it helps her business.

How does Smartly work for your industry?

  • Hairdresser on her computer
    Retail
    Smartly makes payroll simple for retailers. Automate staff payments, PAYE, and payday filing. Learn more
  • Three people sitting together in a cafe
    Hospitality
    Hospitality payroll can be complex with part-timers, full-timers and contractors. Find out how Smartly makes it easy. Learn more
  • Three people in a meeting
    Professional services
    Track hours by job and automate staff payments in Smartly Payroll. Professional services, sorted. Learn more

Keen to hear more?

Whether you want to find out more about our features,  the benefits of Smartly or our payroll plans - our team of payroll experts are here to help.

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