Prior to working at Smartly for the last 13 years, Karen spent 10 years working in the recruitment industry. She started off as a General Recruiter at a Recruitment Agency, and from there, progressed into managing a team of recruiters. She never completely moved away from interviewing people, and it's something she still enjoys and does loads of today.
Karen currently recruits all our Customer Support staff, and several other roles within her Operations team. She also works closely with other hiring managers at Smartly, by interviewing with them and supporting them through the hiring process.