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How to change an employees bank account
Incorrect bank account details were entered for an employee and they have been paid

Employee bank account changes

How to change an employees bank account

You can change an employee's bank account number by following the steps below.

1. Go to Employee details.

2. Go to Employee list and double click on the relevant employee.

3. Scroll down to the Bank Accounts section and enter the employee's new bank account number. You can enter this with or without the hyphens.

Note: An employee can split their pay in up to three different bank accounts.  Each bank account number will need to be entered for the split to occur.  The Primary Bank Account will receive the remainder of the pay after the other accounts have been allocated the amount specified in the Amount field.

Incorrect bank account details were entered for an employee and they have been paid

First, make sure you correct the employee's bank account number in the Employee details area as per the instructions above.

If the bank account that was entered when the pay was processed doesn't belong to anyone, the net amount of the pay may be returned to the company bank account within a few days. 

The employee's Leave and PAYE calculations are still correct, so once you've paid the employee again via internet banking/cash, there is nothing more to do. (Do not enter it in the payroll again otherwise the payroll records/IRD earnings information will be incorrect). 

If the bank account that was entered is an active bank account that belongs to someone else, the money will not bounce back to the company bank account without intervention. The employee will need to speak to their bank.

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