Running a pay guide (For kōhanga sites)This guide walks you through the whole run a pay process including emailing payslips to your employees and setting up pays in advance.
Deductions (For kōhanga sites)Everything you need to know about setting up deductions as well as running the deductions report.
Incorrect payWhat to do if there's an error in your payroll such as leave entered incorrectly.
Login detailsLearn how to reset your Smartly password on the app or browser.
Manual Pay (For kōhanga sites)If you need to make a payment separately from your regular pay run, you can process a manual pay by following these simple instructions.
Public holidays (For kōhanga sites)Everything you need to know about public holiday pay including mondayisation and alternate public holidays.
Recreate employee (For kōhanga sites)Learn how to recreate an employee that has been on the payroll before without entering all of their information again.
Back pay (For kōhanga sites)Learn how to calculate and enter back pay for employees who may have had a pay increase or were set up on an incorrect pay rate.
Direct debit processingWe have a Direct debit banking option for employers who are with the smaller banks that do not offer Direct Banking. This means we can still look after the payments to your staff and to the IRD. Easy!
Understanding payslips (For kōhanga sites)Payslips can be a bit tricky to get your head around. This article explains what each title means so it’s easy for you to understand your payslip.
Pay groups (For kōhanga sites)Learn how to set up different pay groups for your different types of employees and also how to deactivate any old ones you no longer use.
Payroll usersLearn how to add a username for your payroll administrators and line managers, and how to reset your password.
